Terms & Conditions


The present conditions govern the sale of Authorizations of Electronic Travel (AVE), or provisional Visas, for the entry on the territories of demanding foreign countries these formalities. These services are marketed by the company LeikoWeb – KempHouse – 152.160 City Road – London.

The Web site: www.travel-esta.com is not an official site of the immigration department.

The services AVE proposed are services intended to assist you in all your administrative approaches, the framework of a stay or of one transit abroad. The invoiced price covers all the expenses of the services of immigration, like all the sending and filing, administration, overheads, by e-mail of your personal authorization of travel.

Within the framework of the services AVE, the customers have a telephone hotline of the Monday to Saturday of 09:00 to 20:00 to be assisted in all their approachs of obtaining AVE or provisional Visas.

In the event of loss, the customers can ask, constantly, by telephone or e-mail to resend them their copy of the AVE

The customers always have the possibility of ordering their AVE directly on the official sites of immigration of the foreign countries visited with going rates. In this case, they give up the whole of the proposed services by the LeikoWeb Company.

Any use of the website implies the whole knowledge of these General terms of Sale, their acceptance, and urges the consumers to observe the terms and conditions of them.


During the ordering, the price of all the services is indicated in Euros all inclusive of tax (no VAT is applied for these services). The possible taxes applicable in the foreign countries to the day of the order are included in the selling price, unless otherwise specified at the time of the order.

The LeikoWeb company reserves the right to modify the price of the services constantly. The orders will be invoiced on the basis of going rate at the time of the validation of the order.


The regulation of the service AVE is done online, at the time of the order, by valid credit card.

The flow of the transaction is made at the time validation of the order.

The customer recognizes that the communication of the relative information to its credit card is worth authorization of flow of its bank account to the profit of the company LeikoWeb for the totality of the amount of the order, all possible expenses and taxes included.

The Electronic Authorization of Travel will not be delivered in the event of opposition to the payment by the credit card used during the ordering.

Acceptance of the General terms of Sale – Retractation

In accordance with the provisions of the L.121-21 article of the Code of the Consumption of the 1/1/2016, the consumer has a time of retractation of 14   days, as from the reception of the products to exert his right of retraction without having to justify reasons, nor to pay penalties.

However, in accordance with the provisions of the L.121-21-8 article of the Code of Consumption, the right of retractation does not apply to the performances of service immaterial which are fully carried out before the end of the time of retractation and whose execution started, after express prior consent of the consumer and express renouncement of his right of retractation.

The user will be famous to have given his consent to receive the AVE ordered before the end of his time of retractation of 14   clear days, since with its first connection to the website, it will have agreed to receive the service to which it will have subscribed beforehand, it gives up irrevocably his time of retractation.

By accepting the General terms of Sales, the user agrees to give up definitively his time of retractation relating to the service AVE bought.

Contractual commitment

In accordance with the provisions of the civil code on the contract signature online, the contract is concluded at the time when the user validates and confirms his order on the website.

The detail of the entirety of the order is reproduced on the screen of validation of the payment and, the user can, constantly, correct its order before validating the regulation.

The contracts concluded on the website (relative data with the Orders and General terms of Sale in force at the day of the order) are filed during 5 years.

Any customer can reach his filed contract, it is just necessary to make the request by e-mail at the address of it: contact@leikoweb.com


The services AVE proposed are services intended to assist you in all your administrative approaches in conformity for the legislation in force in the country for which is set up the Authorization of Electronic Travel. The responsibility for the LeikoWeb Company could not be committed in the event of non-observance, by the customer, of the legislation of the country where the service is used.

In addition, the LeikoWeb Company could not be held for person in charge of the damage resulting from a misuse of the bought service.

Lastly, the responsibility for the LeikoWeb company could not be committed for all the disadvantages or damage inherent in the use of Internet network, in particular a rupture of service, an intrusion external or the presence of computer viruses.

Declaration of the Applicant

All the information indicated, at the time of the request AVE by the applicant, is in accordance with the foreign laws on the immigration and the protection of the refugees. All the information could be transmitted to all the federal institutions, in charge of the control of immigration on the foreign ground, which would make the request of it, in accordance with paragraph 8-2 of the law on the protection of the personal information. Always within the framework of the strict control of immigration, the communicated information could be transmitted to the authorities and administrations entitled to the control of the application of the legislation on immigration.

The communicated information will be preserved by the authorities in files of personal information (FRP), in accordance with the law on the protection of the personal information.

The applicant, by accepting these General terms of Sales, states to have read and understood the whole of the terms of this paragraph and, declares on the honor that the whole of information indicated, at the time of the request for AVE are sincere and veracious.

Any false claim constitutes an infringement with the laws on immigration being able to lead to a prohibition of stay on the foreign territory.

Intellectual property

All the elements of the website at the origin of the order are and remain the intellectual property and exclusive of the LeikoWeb Company. No one is not authorized to reproduce, exploit, repeat, or use with some title that it is, even partially, of the elements of the site which they are software, visual or sound. Any simple link or by hypertext is strictly interdict without a purposely written agreement of the LeikoWeb Company.

Personal data

The LeikoWeb company collects personal information and the personal data concerning all its customers. They are necessary to the storeflow, like with the improvement of the services and the information addressed to the customers.

They can also be transmitted to the companies and administrations which contribute to these relations, such as those in charge of the execution with the services and orders for their management, execution, treatment and payment.

This information and data are also preserved at ends of security, in order to respect the legal requirements and lawful.

In accordance with the law, all the customers have a right of access, of correction and opposition to personal information and the personal data with regard to them, via the service consuming the LeikoWeb company.

Applicable duty

Of fast convention between the parts, the present General terms of Sale are controls and subjected to the right of the country of use of the sold service.


Under the terms of the provisions of the L133-4 article of the code of Consumption, the parts will have the possibility of resorting to a procedure of mediation or conventional conciliation envisaged by articles 1530 and following of the code of civil procedure.